Privacy Policy
Last updated: November 15, 2025
Data Controller
Solstice Mark
Nieuwe Herengracht 47
1011 RN Amsterdam, Netherlands
Phone: +31 20 528 4173
Email: [email protected]
Our Commitment to Your Privacy
At Solstice Mark, we take your privacy seriously. This policy explains how we collect, use, protect, and handle your personal information when you interact with our website and services. We believe in transparency and want you to understand exactly how your data is managed.
We comply with the General Data Protection Regulation and other applicable privacy laws. Your trust matters to us, and we're committed to safeguarding your personal information.
Information We Collect
Information You Provide to Us
When you interact with our website or services, you may voluntarily provide us with information such as:
- Name and contact information when you fill out our contact form
- Email address for correspondence and updates
- Information about your business or project when requesting our services
- Any other information you choose to share in your communications with us
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information:
- IP address and general location information
- Browser type and version
- Device information and operating system
- Pages visited and time spent on our website
- Referring website or source that directed you to us
Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience. These include:
- Essential cookies for website functionality
- Analytics cookies to understand visitor behavior
- Marketing cookies for relevant advertising (with your consent)
- Preference cookies to remember your settings
For detailed information about our cookie usage, please see our Cookie Policy.
How We Use Your Information
Providing and Improving Our Services
We use your information to:
- Respond to your inquiries and provide the information or services you request
- Communicate with you about our services, including scheduling consultations
- Understand how visitors use our website and improve user experience
- Develop new features and offerings based on user needs
Marketing Communications
With your explicit consent, we may use your contact information to:
- Send you updates about our services and offerings
- Share relevant industry insights and resources
- Inform you about events or workshops we're hosting
You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.
Legal Basis for Processing
We process your personal data based on:
- Consent: When you provide explicit permission for specific uses
- Contractual necessity: To fulfill our obligations when providing services
- Legitimate interests: For website analytics and business development, balanced against your rights
- Legal compliance: When required by law or regulation
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Contact form submissions are typically retained for up to two years unless you request earlier deletion. Analytics data is anonymized after 14 months.
Sharing Your Information
When We Share Data
We do not sell your personal information. We may share your data in limited circumstances:
- Service providers: Trusted third parties who help us operate our website and deliver services (such as hosting providers or email services)
- Analytics partners: Services like Google Analytics to understand website usage (anonymized where possible)
- Legal requirements: When required by law, court order, or to protect our rights and safety
- Business transfers: In the event of a merger, acquisition, or sale of assets, with notice to you
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you visit.
How We Protect Your Information
Security Measures
We implement appropriate technical and organizational measures to protect your personal data:
- Secure data transmission using encryption
- Regular security assessments and updates
- Access controls limiting who can view your information
- Secure storage with reputable service providers
Data Breach Notification
In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by law, typically within 72 hours of becoming aware of the breach.
Your Privacy Rights
Under applicable privacy laws, you have several rights regarding your personal data:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal information.
Right to Erasure
You can request that we delete your personal information, subject to certain legal exceptions.
Right to Data Portability
You can request a copy of your data in a structured, machine-readable format.
Right to Object
You can object to certain types of data processing, including marketing communications.
Right to Restrict Processing
You can request that we limit how we use your personal information in certain circumstances.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
- Use privacy-focused browser extensions to limit tracking
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided at the top of this page. We will process your request promptly and confirm once your data has been removed from our systems.
Please note that some data may need to be retained for legal or contractual purposes, but we will always inform you if this applies to your situation.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by:
- Updating the "Last updated" date at the top of this page
- Sending an email notification if you've provided us with your contact information
- Displaying a notice on our website
We encourage you to review this policy periodically to stay informed about how we protect your information.
Questions About This Policy?
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please don't hesitate to contact us. We're here to help and committed to addressing your privacy concerns.
Contact Us